Privacy Policy
We believe your personal information deserves respect and protection. This policy explains how Brain Elvaran handles your data with the care and transparency you deserve.
Last Updated: March 15, 2025Information We Collect
When you work with Brain Elvaran, we gather information that helps us create beautiful seasonal arrangements tailored to your vision. This isn't about collecting data for its own sake – it's about understanding your preferences and delivering exceptional service.
Personal Information
- Contact details including name, phone number, and email address
- Delivery addresses and preferred communication methods
- Event details, color preferences, and special requirements
- Payment information processed through secure third-party providers
Website Usage Data
Our website collects basic technical information to improve your browsing experience. This includes your device type, browser information, and pages you visit on our site. We use this data to make our website more user-friendly and to understand which services interest our clients most.
How We Use Your Information
Every piece of information you share serves a purpose in creating exceptional floral experiences. We don't use your data for unrelated marketing campaigns or sell it to third parties who might flood your inbox with irrelevant offers.
Service Delivery
Creating and delivering your seasonal arrangements according to your specifications and timeline.
Communication
Keeping you updated on order status, delivery schedules, and seasonal availability.
Quality Improvement
Understanding client preferences to enhance our seasonal collections and service quality.
Data Protection and Security
Your information receives the same careful attention we give to our most delicate seasonal blooms. We implement multiple layers of protection to keep your personal data secure and confidential.
All client information is stored on secure servers with encryption protocols that meet Azerbaijan's data protection standards. Payment processing occurs through certified secure channels that never expose your financial details to our systems.
- Encrypted data transmission for all online communications
- Restricted access to client information on a need-to-know basis
- Regular security audits and system updates
- Secure physical storage of any paper documentation
- Staff training on proper data handling procedures
Your Rights and Choices
You maintain complete control over your personal information. We respect your preferences and make it easy to manage how we use your data.
Access and Correction
Request to see what personal information we have about you, and ask us to correct any inaccuracies. We'll provide this information within 30 days of your request.
Data Deletion
Ask us to delete your personal information from our systems. We'll honor this request while retaining only what's legally required for business records and tax purposes.
Communication Preferences
Choose how and when we contact you. Opt out of promotional messages while still receiving important service updates about your orders.
Information Sharing
We share your information only when necessary to provide our services or when required by law. This limited sharing always serves your interests or legal obligations.
- Delivery partners who need address information to complete your order
- Payment processors for secure transaction handling
- Legal authorities when required by Azerbaijan law
- Professional advisors bound by confidentiality agreements
We never sell, rent, or trade your personal information to marketing companies or unrelated third parties.
Data Retention
We keep your information only as long as needed to provide services and meet legal requirements. Most client data is retained for seven years to comply with Azerbaijan business record requirements, then securely deleted.
Active Client Information
Contact details and preferences for current and recent clients are maintained to ensure consistent service quality and seasonal updates.
Transaction Records
Financial records and order history are preserved according to Azerbaijan tax law requirements, typically seven years from the transaction date.
Cookies and Website Technology
Our website uses cookies to remember your preferences and improve your browsing experience. These small files help us provide personalized service and understand how clients use our site.
You can control cookie settings through your browser preferences. Disabling cookies won't prevent you from using our website, though some features may work differently.
Changes to This Policy
We review this privacy policy regularly to ensure it reflects our current practices and legal requirements. Any changes will be posted on our website with an updated effective date.
For significant changes that affect how we use your information, we'll notify you directly via email or phone before implementing the updates.
Privacy Questions or Concerns
If you have questions about this privacy policy or how we handle your information, please contact us directly. We're here to address your concerns and explain our practices.
Email: contact@Reverei.it.com
Phone: +994 51 878 28 85
Address: 9, 46B Aşıq Molla Cümə, Bakı 1000, Azerbaijan
We typically respond to privacy inquiries within 48 hours during business days.